About Refinery Transformation
I am passionate about seeing real change that can be lived out in real lives

Who is Carla Anne?
Carla Anne is a college-certified Action Oriented Coach with a passionate, grace-filled approach.
(With a touch of no-nonsense call-it-what-it-is honesty!)
What Carla Anne loves about what she does is seeing real people, at real jobs, with real families, who have real life problems be able to understand what is going on under the surface and make very practical steps to change so everything improves.
She loves to see clients experience ah-ha! moments and the nuanced discoveries they make about themselves and their situations.
She believes people hire professionals because they want and need expert input.
That is why she does things so differently.
Your time, your money and your energy matter to her. She is passionate about making sure your coaching experience gives you the best return on those three investments.
You should not plan to coach with Carla Anne if you are not ready to be challenged, don’t truly want your life to change, or if you feel you don’t need or want support to achieve your goals and potential.

Carla Anne’s approach is gentle and passionate.
You will leave your first session (and every session) with Action Steps for your journey toward genuine change.
Carla Anne’s approach includes wise accountability, leaving you with all the responsibility of change, while she provides the resources, encouragement and support you need.
But don't be fooled! She is also not going to beat-around-the bush to help you see what real issues are going on. With refreshing honesty, you may discover things about yourself others are not willing to tell you.
Coaching is done in one-on-one sessions on Zoom.
Each session includes a follow-up email outlining the commitments you made to take action during the session.
Carla Anne uses the Client-Focused Approach of coaching. This means your sessions, the resources, the skills taught, the conversations, and the direction of the coaching will be entirely focused on helping you, the client, reach your goals together.
(She does not use the more popular Client-Centred Approach, in which you hold all the answers within you, and are directed by questions to help you discover what you already know.)
Words from clients.

Having the opportunity to receive life coaching from Carl Anne through the enneagram has been truly life-changing. Learning to better understand myself and others through this model has opened deep wells of insight and self-awareness. It has empowered me not only to love and accept myself more fully, but also to better understand the people around me - an invaluable gift that has greatly enriched my relationships.
Carla Anne’s teaching style is thorough, practical, encouraging, and deeply empowering. The tools she equipped me with have transformed the way I see myself and the world. People I once believed I could never “be friends with,” “work with,” or “relate to” are no longer intimidating or difficult to understand. I find that I no longer fear, judge, or take offense nearly as quickly or intensely as I once did. Carla Anne’s coaching brought incredible clarity to my life, and as a result, my relationships with my husband, family and friends have become deeper, healthier, and far more meaningful.
It’s difficult to imagine my life without this guidance. I would compare it to being expected to read and write without ever having had a teacher to show you how. In life, we all learn best when we have a truly gifted teacher, and Carla Anne is exactly that. I wholeheartedly recommend her to anyone seeking greater self-understanding, healthier relationship, and lasting personal growth.

About a year ago, I began looking for counseling support. A friend recommended Carla Anne, and although I was hesitant at first, my initial 30‑minute session completely changed my expectations. She listened with genuine interest, asked thoughtful questions, and engaged in a real conversation. It was a refreshing contrast to my previous experiences with counseling.
Carla Anne creates an inviting, comfortable environment where it’s easy to open up. Each session begins with a natural catch‑up that leads into deeper discussion, making the experience feel both personal and purposeful. She not only listens and offers insight, but consistently introduces meaningful learning moments that build on one another. Over time, those moments have become practical tools that I use in everyday life.
Her coaching is holistic and balanced. She helps identify goals and pathways that support overall well‑being rather than focusing on a single outcome. Because of her guidance, I’ve seen real growth in myself — I’m more in tune with my emotions, clearer about my boundaries, and more confident in who I am.
The impact has been so significant that I’ve recommended Carla Anne to friends facing their own challenges. I’m truly grateful for her time, her perspective, and her steady support.
